I only gave it one star because that's the only way I could write a review. A family member called the crisis hotline this morning about how badly she wanted to KILL HERSELF and that she needed help... They said they'd have to call her back because it wasn't 8:00 am yet... Hours later they called back and said they didn't have room for her and she'd have to go somewhere else. It's after midnight and shes now on her way to St.Johns emergency!