Due to pandemic they have lost amazing doctors and have replaced with floating non VA ones that have no idea what they are doing. They are taking medications away with no valid reason and not keeping track of the veterans progress or having any alternative treatment plans. Concerns of any possible life threatening alignments are not being taken care of ; i.e speciality care referrals etc. Monthly prescriptions are also being put in late causing even more medical stress on vets. Due to a lot of people being and feeling helpless with the lack of care, I am writing this knowing nothing will be fixed , but want to let others know they are not alone in this type of uncalled for treatment.
Contrary to another opinion expressed, I did not have to show up before the doors opened for my appointment. Perhaps they corrected that. I found the staff to be friendly, courteous and professional. My wife and I received our Covid 19 vaccinations last week. The appointments were scheduled for 0800 and 0815. We were home by 0833. In that brief span of time, the staff gave seven other vets that vaccination. The operation ran smooth as silk. The only downside to this clinic that I have observed is that, for the time being, walk-in urgent care is being farmed out to the local hospital.
My father, who is 86, went into the clinic and expected to get new hearing aids. Not only did he get hearing aids, but he had a hearing test, which showed a decline. The results were thoroughly explained to him by a wonderful, caring audiologist named Mindy. He left with new batteries in his old hearing aids, and an order for new hearing aids. My father was very happy. The next appointment was with Dr. Kurszewski- my father was seeing this doctor for his chronically painful, fused back. Dr. Kurszewski was again, a caring physician, who took the time to answer all of my father's questions, and explained to my father, how to properly use his TENS unit. The Dr. also provided additional options for my father's back, such as a velcro back support belt. My father left that clinic feeling very well cared for, as all patients should! Way to go! Thank you to the staff of the Wisconsin Rapids VA clinic! You are wonderful, caring people who help some of the most honorable people in our society, who truly need you.
Went in for a possible uti on Thursday morning and didn't get my results back until Monday. The nurse acted shocked that i expected a callback sooner. Urinalysis staff was unprofessional as well. When I put my sample into the designated area, I had to move other people samples in order to fit mine. These samples have your name, birth date and ssn on them. I informed the staff and they laughed it off saying "they will take care of it". I am a veteran of both the Iraq and Afghanistan wars and I'm very dissatisfied with the quality of care I received at the Wisconsin rapids VA.