Awful. I never leave reviews anywhere. But here I just have to. I was a patient at southwood for around 10 days a few months ago and it was the baddest hospital experience I have ever had in my life. The nurses and staff treat you like you are in prison for something terrible and they get annoyed very easily. The doctors do not communicate with the family's very well in letting you know what's going on with your child. Without going into too much detail the staff handle situations wrong in so many ways for the other kids I have been with. For me personally I was there partially for hallucinations and all they did was yell in my face, and restrain and sedate me. I was sedated, from what I can remember, 4 days in a row once and it ended up hurting my stomach really bad to the point where I threw up. The nurses were so ANNOYED that I threw up and gave me a hard time for it. Unbelievable. In conclusion the staff were inapropriate and unprofessional. Do better. And to anyone reading this thinking about sending your child here please choose a different hospital.
Good care. Great recommended aftercare. But the staff is lacking. There was a court order fora parent to have no contact who caused the problems why the child was there . Then they were aloud 1 supervised phone call. This turned into a everyday unsupervised call. When the child refused the calls she was forced to take it. Disrupting her treatment. There were a few other issues with personnel items too but neither here or there. . So as for care it's great unless you have stipulations. Seems they don't have time to care. You decide.
After having experienced my child’s stay at a closer, different facility previously, I was very, very impressed with the amount and thoroughness of communication with me 4 hours away & throughout my child’s almost 2 week stay. I felt “heard” & that my child’s welfare was important. The follow-up appointments were made before discharge & a follow-up call made the day after to see how everything was going. My child & I are very pleased with this facility and feel blessed to have had this dedicated staff to help us through a challenging time.
My son came home in March from their RTF. For the most part, they helped him a lot. His therapist was amazing. She made a lot of progress with him. Unfortunately, I can say communication is lacking. It is almost impossible to get someone on the phone, unless they call you. My son came home significantly underweight and with an eating disorder. (He did not have one going in) No one noticed or cared until I addressed it after one of his home visits. He also had several incidents with the weekend staff being unprofessional and out of line. (He was hit by a staff member) Southwood did address this issue, but I don’t think they’ve done enough vetting with the people they hire for weekends. All in all, I would cautiously recommend them if you’re in the situation that it’s needed. Just keep a very close eye on them and listen to your child.
I was "treated" here thirty years ago and the memory still haunts me. I was misdiagnosed, forced onto medication, lied to, and had every last ounce of privacy/dignity stripped away from me. Instead of being treated compassionately and listened to with care, I lived in a state of constant fear. In the end, I was released; the constant threat of the state hospital loomed like a storm cloud and I quickly learned to tell the staff and doctors what they wanted to hear. Did I come out worse than before? Absolutely. Did I spend *decades* undoing the damage that was done to me there? Unfortunately, yes. Southwood "Hospital" heaped trauma upon trauma upon trauma and it is a horrifying to see that they continue to do the same 'til this day. This place should be shut down, permanently.
do not go here i went three times and all i did was get worse things do not always work overnight out of those three times i seen people that been through a lot and are still going through a lot like yeah you try to fix your kid but when you send them to a mental place it dose not make them any better they get more trauma from that all you have to do is talk to your kid but not in a hostile tone thats what parents need to understand we are all people not everyone is perfect at all we all make mistakes and if people cant see that FORGET THEM trust me it will get better
some of the staff were nice but most of them weren’t. they really didn’t seem considerate of the fact that many of the patients there were going through severe mental health issues. i would go as far as to say many of them were flat out bullies. you never knew when you were going to be able to speak to your assigned social worker or doctor, and asking could delay your release date. one of the staff, who i will not name, said “this place sucks,” and “if i was still working here in my 40’s then i’d be depressed.” i didn’t feel understood nor did i feel empathized with.
i was admitted here 3 times. each time they didnt listen to how i was feeling. they would give you meds and ship you out. they said i was mentally unstable because i was crying because i was home sick. some staff understand you others dont even care. dont send you kid there if you want them to come back even more messed up then before
My son was in this facility for one (1) day, before I drove to pick him up, the next morning. His first hours there, 2 male staff let him know that 'they do hit kids here'. He was refused a shower and water upon arrival after a 5 hour ambulance ride. He was however placed in front of a television for a few hours. Before he witnessed a child get out into a headlock. I know that is not an appropriate way to restrain a child. Their idea of group therapy is gathering the kids in one room and going around on a circle asking who they think is the nicest. Staff always tells the children that some of them are their because their parents do not want them. This is not a place for any child! Had I kept him there any longer, he would have come home in worse shape then when he went in. He has zero behavioral issues, just mental health and they told him all they will do is get him set on medications. This place should be shut down!!! 0 stars!
I would highly recommend this facility. No hospital is perfect but overall they've been great and have dealt with any issues that arise in a timely and compassionate way. Its a psych hospital so ofcourse you're going to be surrounded by people who have varying degrees of mental health problems which can present an uncomfortable and sometimes scary situation for kids with lesser forms of mental health issues. But the staff seems to genuinely care for the well being of the kids. You are able to call and check on your child every day and also are able to talk to them for a few minutes if you request to. Be warned though, if your child is put in on the weekend then don't expect the same level of communication and assistance as you get during the work week. They run on a skeleton crew. Reading all of the reviews was absolutely terrifying as a parent and I don't want to undermine those patients experiences but please take their reviews with a grain of salt. So far (hes been there for a week so far) its been ok and he is getting the help he needs while making sure that he is safe and protected. While this whole situation has been horrible to deal with, I'm thankful that we seem to have found a good facility for him to get help at.