Magnolia Creek, Selah House Anderson, Selah House Cincinnati, Shoreline and Toledo Center for Eating Disorders are as closely related to each other as all the Renfrews and Emily Houses: Same Company. Same execs. Same Owners: Odyssey Behavioral Healthcare, Brentwood TN. Same now as when I was a pt at TCED Apr 2019, which they bought Feb 2019. Same CEO to whom they refer everyone in all their negative Google reviews who refuses to respond to the last 2+ yrs of my phone calls and emails. If CARF had checked the TCED Direct Care schedules and the patient-witnesses to my complaints we were humiliated having to leave our ward in our pjs to ask teen staff to let us potty or brush teeth, for how often we were locked away from running water in a PHP over 12 hr stretches because they accepted pts that I have email evidence they knew needed residential. This evidence would also have proved how often rules were broken and teens were left alone or adult pts were allowed in the teen unit. I have often considered rallying the parents, for their care was often disrupted when they all had to be drug over to the adult unit so the one staff member on duty could unlock the bathroom or the one shower 6 of us had to share. Maybe they don’t consider my fellow patients witness as valid. If Ohio Attorney General had the legal power to pursue complaints re: mental health clinics false advertising, they had my screenshots of the specific, thorough aftercare Odyssey falsely advertised well into Oct 2019. I have screenshots as well of the lies about individual therapy that tricked me into admission, which felt being recruited, which I didn’t understand until I learned how much they invest in talking pts into admitting, something anyone can discern from their websites. More lies: I saw how TCED got away with their failure to provide myself and fellow pts referrals to any sort of specialized care after discharge when I obtained a copy of my medical records: they falsified the paperwork. It named my referral as an “eating disorder therapist” – completely ignoring the fact that I shared in group in front of patient witnesses and the exec director of TCED that this clinician told me, to my face, that she did not consider herself such a specialist nor had she any specialized eating disorder training or education or experience. Again, maybe they don’t consider my fellow patients witness with any respect. What about family? Would those witnesses be valid? More lies: check TCED’s Google reviews to see where they stole the former clinic’s good reviews as their own: those discuss how great Toledo Center is but will have the acronym RCC later in the review, which stands for River Centre Clinic. The company who owns Odyssey is owned by Nautic, an investment firm, which obviously exists solely to make money, and like many other firms bought up mental health clinics after the parity bill passed which opened the opportunity for them to earn a killing off vulnerable sick people and their insurance. There was a great article about this in the NYTimes called “Centers to Treat Eating Disorders Are Growing, and Raising Concerns.” First, TCED blocked me on their FB page, then, they not only erased MY bad review on it, they removed the entire review section, so they erased everyone else’s bad reviews, too. Thus, I’m posting this on all Odyssey’s ED clinics to fight censorship, and get the truth out, to protect the vulnerable mentally ill who deserve respect and dignity. Even if we all got all our money back I would not edit these reviews for the damage this place caused.
Omg this place is absolutely incredible! Although they don't cater exactly to my issues they actually have a whole team that comes in on Mondays just to refer people to the professionals they need. In one day they will have done what my dcs caseworker wasn't able to do in 3 WEEKS. Thanks to everyone who cares and are so SO friendly and comforting on the phone!
Can you do less than one star? Send your kid here only if you want then to get worse. i cannot put into words how awful this place was to me and the patients there with me. the pictures they put out on the internet are terribly misleading. the staff was completely unqualified and uncharismatic for so many reasons. i would cry every couple hours and was barley attended to by not only the college students a monitoring us, but even the supposed therapist supposed to be looking after my mental wellbeing. my treatment her was a complete joke and disrespects the families that put their trust into selah house. I would never in a million years recommend this place to any i care even the slightest bit about. they cannot handle things themself but do not do anything about it whatsoever. i would see people having panic attacks and getting worse and the staff would literally sit and stare and discuss the patients behind their backs and mock the treatment philosophy. punishment was frequently given to us for no reason. we would be punished for referring to a current event. i was never forced to eat anything for weeks and would slide by starving myslef. i was never required to engage in treatment from sessions to eating. the facility also failed to clean itself and felt like a dump. it smelled and was a utter mess. proper hygiene was not addressed. overall this was a disgrace to those who legitimately want to get better and families who care for their children. it sickened me when i would see a new patient pull up with their parents because they had no clue what they were about to put their child through. the christian outlook was never influenced or taken seriously. we did nothing even revolving around spirituality. i did everything bible related myself and with people who happened to feel the same. glorified babysitting. never give this place your children, money, or trust. you will regret it.
I was admitted to Selah house on February 15th, 2021. I was scared out of my mind and thought I was never going to make it. During this time Covid was going on so there were not any in-person visits like they did before Covid. We also barley got to go outside because of the weather. But, overall I had a pretty good experience at Selah. There was always an on call therapist and dietitian at night. My first week there was very hard but the girls I met I still talk to them everyday. I didn’t believe in “selah sisters” until I actually got to know the girls and grew life long friendships with them. One thing I think every girl would agree with would be you always feel like you have someone there to talk to. I was only at selah house for about 5 weeks but I consider it like a second home. At first it felt like I was going to be there forever but, the days go by slow and the weeks go by super fast!! Not having my phone or any connection to outside life was really hard, but if your really wanting to get better I suggest going to selah because it gives your mind and body the space and reinsurance it needs to help you achieve your goals for the future. You have to remember that it takes time to make progress and it just can’t change over night. Selah house will always have a special place in my heart!!
As an outpatient eating disorders treatment provider, my clients have had wonderful experiences at Selah. As scary and difficult as it is to make the decision to admit to a higher level of care for ED treatment, I have had nothing but good experiences with Selah House. My clients really seem to love the plate method that they use at meals vs the exchanges that so many treatment centers use, in addition to the warm environment.
Thankful...so thankful for this place! It saved my life!!!! Not just my team but every other therapist, dietician, nurse, e.t.c. Made me feel welcome, validated, and at home! And OMG the RC staff is awesome! They make sure we are okay at all times and really just make it a fun environment! I felt a sense of peace ever since I walked in there. It was hard to go there, as the eating disorder voice was so loud and a prior experience at a residential place was terrible, but I’m so happy I went. Selah forever has a big place in my heart. I would reccomend to anyone. I read all the bad reviews on here before I went and was terrified, but I didn’t experience anything like the poor reviews say! This place is so special.
Our daughter Carolyn was admitted to Selah House In November of 2019 and discharged in January 2020. Making the decision to admit her after outpatient efforts failed was one of the most difficult decisions I have ever had to make as a parent. From the admissions process to discharge, the staff here was excellent, caring, attentive, and led Carolyn through some dark times. Equine Therapy is something we continue to this day as it spoke so deeply to Carolyn While in SH and she really connected with the staff as well as the horses. It is a beautiful sight when you see people who have answered the Lord's call into their profession--it is obvious that the staff cared about seeing the girls succeed. We recently celebrated Carolyn's one year after discharge day--she is living a full life and is continuing to march to recovery. I know we never would have been able to turn this around without her time at SH, as hard and heart wrenching as it was to leave her there. She stays in touch with her "Selah sisters" and draws strength from continuing their journeys to complete healing. Our family owes a great debt of gratitude to all of the Selah staff from admin to Nurses to counselors to equine specialists for helping our beloved daughter break these chains and be set free. She was a gift at birth and it was a gift to get her back from the cliff through the guidance of SH. May God continue to bless your efforts with those in your care. ---Kelly Young