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Veterans Healthcare

Reviews and Ratings by Google

Searcy VA Clinic
Review Text :

I would give zero stars if possible. My husband has been going to the searcy VA clinic for close to two years now for his back pain which they disregarded & refused to refer him for an MRI but would do multiple x-rays which didn’t show anything wrong. They prescribed him vitamin D and told him to breathe more. My husband told them that he wouldn’t be able to walk the next time they see him (at his last visit, which once again he requested a MRI & they refused). Fast forward a few months and my husband could no longer stand upright or walk for any distance. He went back to the clinic and finally got his MRI. They then referred him to a neurosurgeon (I might add this whole process took MONTHS, and once we got the approval for the referral they kept sending the referral to the WRONG number, and once they sent it to the right number they sent the wrong documents). Fast forward another month, he had emergency back surgery & his spinal cord was nearly frayed in half due to the lack of care from this clinic. The neurosurgeon said he was extremely lucky to not be paralyzed today. How far he heals, only time will tell. I called the clinic to file a complaint and was told someone would call me back.....I’m still waiting. Update: four weeks later I’m still waiting on a call back. Another update: 10 months post surgery husband has now been labeled as permanent nerve damage with a lifetime weight restriction of 60 pounds

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Searcy VA Clinic
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If you are a single parent you can't be seen here. No children under 12 are allowed at the clinic. Just like every other hospital or clinic, oh wait. I happen to try and go back to the VA during the summer and I had to leave since I dared have my child with me.

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Searcy VA Clinic
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They need to open the door at 7:30 a.m. or change the time to some time after 8:00 which is what they did this morning.

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Searcy VA Clinic
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Very rude male receptionist and very unhelpful. Needs to take a course on phone etiquette.

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Searcy VA Clinic
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Friendly staff that is very helpful.

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Searcy VA Clinic
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Can't tell you how many times I've had to drive down to Little Rock due to them not having any RNs or Dr's to see me. Plus when I am actually seen I am treated either like a child or some sort of criminal, depending on the nurse. Yet the only thing I ever really see them for is PTSD treatment or basic care. If I could go somewhere else I would.

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