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Clinic Detail

River Point Behavioral Health

6300 Beach Blvd, Jacksonville, FL 32216

Average Google Ratings

Treatment Categories

Inpatient Mental Health

Mental Health

Reviews and Ratings by Google

River Point Behavioral Health
Review Text :

When I was in this place they treated me unfairly, the workers there did not care for you and when I had horrible panic attacks they were not even there to help me and made me seem like I was over reacting, this place left me scared and never in my life I would even step foot in this place again. Please don’t go here it will make u worse

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River Point Behavioral Health
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Do not send your loved ones here. They will be treated horribly and will not get any help. I stayed here for a week and it was probably the worst experience of my life. Do not hurt your loved ones by sending them here.

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River Point Behavioral Health
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If you’re entering this hospital on a voluntary bases, DONT ! I was there for two days and left as quickly as I could. The medical staff don’t listen and they’re all liars. I was told that I would receive visitation and could make phone calls. Both, lies ! When I confronted the nurses they played me off as crazy and dismissed me. They did not want me contacting my family. I was offered medication that I did not need and after I refused it they still tried to force it on me ! One night I couldn’t sleep. The nurse walked in and tried to get blood from a woman who I shared a room with. After a failed attempt she called another nurse. The second nurse came in, informed her that she was in the wrong room, laughed, and still took the woman’s blood ! It looks like a prison. The water is cold. They didn’t have any underwear. They took all of my clothes and made me wear a diaper !!! I do not want to discuss my experience with management.

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River Point Behavioral Health
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I was Baker-acted at the age of 15 over a misunderstanding and was sent here. They kept me here for six days instead of the 72 hours that people are supposed to stay at a mental institution under the Baker act. Whenever I cried because I was justifiably upset at being held here against my will they told me I was unstable and would have to stay here longer. Staff are very rude and insensitive. A year later they were investigated for allegedly keeping patients longer than necessary to milk their insurance payments. Being here only made my PTSD worse and traumatized me further. Whatever you do, DO NOT go here!

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River Point Behavioral Health
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You literally just sit in one room all day. The doctor also will keep you longer if you don’t take the medicine he gives you. He doesn’t inform you of the medicine you get or what it’s for. Some of the techs are very supportive and nice though and that is very helpful. Deffinitley don’t recommend try wolfsons

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River Point Behavioral Health
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My boyfriend is currently a patient there due to some unforeseen circumstances they are forcing him to take medicine and refusing him to leave if he says anything that don’t like he is honestly getting more depressed by being there no one listens to him or anything they need to close this place down they treat them like animals

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River Point Behavioral Health
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Both my son and I have been there. Its awful. This facility needs to be shut down.

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River Point Behavioral Health
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I still have nightmares from this place. It was the worst experience I ever had. I was baker acted and the nurses gave me no instruction whatsoever. I did not have a pillow for the nights I was there and the place was so unhygienic I was so disgusted my anxiety spiked. You could not show any emotion or you would be put there longer, participate in the group therapy sessions, and were stuck in a room all day making your mental health conditions worse. There was no contact with family and they put me on medication without consulting my parents. They woke you up at 6 to check your vitals and hit you with a clipboard to wake you up at 8 and if you slept more you were seen as not mentally stable. Some girls were woken up to go sleep with the grown adults as there were not enough beds and those adults were seriously mental, not to mention it was teenage girls sleeping with grown men. They also lied repeatedly on the forms to my parents saying I took a drug and pregnancy test and that I overdosed on Ibuprofen. The other patients were the only thing comforting and my desire to get out of this prison was the only thing keeping me going. You were trapped with your thoughts for so long and I even asked to speak to a therapist and they did not give me one. They kept me there longer than needed just to make money. If you are struggling with mental health issues, do not go here it will make them considerably worse. You feel trapped, suffocated, and I cried everyday in the bathroom, having panic attacks and trying to act normal just to make it through. I thought it would help but all these horror stories are true, they treat you like a prisoner not giving you the help that you need. Some patients had more severe problems that weren't getting treated properly and they were being heavily medicated for acting out. I cannot express my hatred for this place and this was one of the worst experiences of my life.

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River Point Behavioral Health
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i went there in October from the 11th to the 19th. I went for a suicide attempt and i swear it was worse in there then out here. The kids still found ways to cut while in there and when one of the staff found out she said that it was attention seeking. i really couldn't believe it. Like theses kids don't chose to be there and we were all there because we had issues and no one helped. And the groups didn't help it was really just something to pass the time. Most of the staff probably weren't qualified. Also when i was there the drains didn't work and the girls had to go to the boys side some days because they just put towels over the drains. It was definitely a health risk would NOT recommend if you need actual help

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River Point Behavioral Health
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I wrote a review last night through my phone but wasn't able to really express what is going on... If I could give this place a negative 0 I would. My daughter as I expressed 12yrs old was taken to this place due to some behavioral issues nothing suicidal more or less acting out attention seeking things that were beginning to spiral.... I was told by her therapist that maybe inpatient treatment would be good to allow her to get counseling due to the waitlist at Wolfson children hospital and hard to get an appointment with a therapist. We are a now retired military family that recently relocated here in Sept and I truly had no idea where to turn to... My daughter was punched in the face by a 16yr old boy while being housed over on the boys side without my knowledge. Intake specialist Tracy told me that she would be separated from the boys and they would only interact if they were outdoors/recess or group therapy at times but mostly separated. When I called to speak to my daughter she told me that she was sleeping on the boys side... I asked the nurse why and was told because there were no beds available. I wasn't contacted at all to see if I would permit this and most certainly I wouldn't. I would've came and picked her up. Once I found out what happened to my daughter that she was punched, by my daughter not the staff I was hurt, angry, a mixed of emotions. I took her there for help not to be further traumatized.... I feel I failed her bringing her to this place... I asked all the right questions like; How does this work? Will she be interacting with boys as she is only 12yrs of age? Can I pick her up at anytime? When will a doctor be able to assess her? I asked all of these questions being told she wouldn't be with the boys and they would call me of any changes for my minor child... A nurse name Kim white female spoke to me on the phone trying to literally bully me by phone by not answering my questions stating she won't go back and forth with me about my child being punched. She said she isn't bleeding, there are no cuts or bruising, and she is no longer crying that she was fine... My daughter was not fine!!! A therapist called Mrs Lee and told me she set with my daughter and that she was a kind girl and doesn't mess with anyone and she was crying so she sat with her a little longer to console her... (Thank you to this therapist) she was the ONLY one that offered sympathy and not try to talk to me in a condescending manner. I wanted my daughter to see a doctor for the punch to the jaw so I tried to pick her up with police... I was told we can't discharge her without consent from a doctor.. Keep in mind a doctor has never saw her... They confirmed this with me on Friday the 18th when they called to ask me if she can take something for sleep. I was told she only saw a NP and that doctors weren't there on the weekend and would speak with her on Monday. So how was she quote unquote evaluated answer is she wasn't. The nurses not all because my daughter stated it was this one nurse she trusted but the rest were mean... I can't even gather my thoughts at this moment because of my emotions for the poor treatment of my child. I would have never subjected her to this type of treatment... I love my child and this has traumatized me as her mother so I can only imagine how this has traumatized her. Needless to say parents I was not aware of these facilities and I should've done better homework because I will never ever again bring my child to a place like this.. They don't help these children and have very lack of concern for they well-being... I'm not just some angry mom posting negative reviews I'm living this nightmare and I haven't had any sleep waiting to pick her up from this awful place.... Don't believe what these people tell you ever... The morning nurses said one thing and the evening nurses said another and I was never notified of any incidence or problems with my child. I was giving a good report other than her not being able to sleep... This place is awful don't take your kids here....

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Treatments

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                                            Inpatient or Residential Mental Health Treatment
    Inpatient or Residential Mental Health Treatment
    Inpatient Mental Health | Mental Health
    Inpatient or residential mental health treatment. Inpatient treatment is the most intensive level of treatment, offering 24-hour care in a secure unit of a treatment facility or hospital. Residential treatment is a step down from inpatient treatment. While there is structure and some monitoring to treatment, the big difference between residential and inpatient treatment involves the setting in which it is carried out. While inpatient treatment is typically carried out in a treatment facility or hospital, residential treatment is usually carried out in more of a home-like environment.
    342 Reviews
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