I went here in January and I’m 7 months and 25 days clean. Going to rehab was the best decision I could of made for myself and my health. This facility was defiantly one in the books…. They are short staffed to the max and overworked. They don’t care for the patients like they should nor respect them. They love to pick fights like little kids. This isn’t a place to pick favorites or a dating site. I heard other rehabs are way worse then this place.
Absolutely horrible.... The staff there are snobby nurses ansd over worked techs . They are extremely short staffed and inexperienced for all but a few intelligent people who know what they're doing I've been through this and try the best that they can however their supervisor is a little bit newer doesn't have the experience that I think you do a rehab job and she doesn't take the job very seriously they're kind of judgmental David up in front of people and then tell them they're not allowed to vape it's just it's just young people helping young people and it's not very efficient nautical diagnosis at all and I would never recommend pyramid Dallas or any parent for that matter especially considering that Covetous eye a very serious thing right now and they don't even test they send you out a motel leave you there unsupervised with a script of Suboxone that you're supposed to administer yourself which if you are not right there for the right reasons might be detrimental and I just was overall very upset by us
My wife made the decision on her own to come here to get clean and wanted to stay for the rehab as well. After the first day she knew she didn't want to stay for the rehab because of how poorly they treat people and they don't know what they're doing. They run this facility for the insurance money for sure. They do "planned ignoring", which is when they lock you in because the facility is run on a key-fob system, if you tell them you'd like to leave. This is not a prison and they cannot keep you. She wanted to stay for a 5 day detox and then a 21-30 day rehab. After the 5th day she told them she would like to leave the following day. They agreed and said they would arrange transportation. The next day came, and they denied her transportation and told her that her insurance offered to pay for 7 days instead of 5 so she had to stay another 2 days WITHOUT treatment for withdrawal if she wanted a ride back home which was 2 hours away. Mind you, I knew NONE of this and was calling the whole time leaving messages wondering if she was okay. Nobody ever got back to me and she wasn't allowed to ever use the phone. She had to suffer the last 2 days and then finally was given a ride back home where she was able to tell me how poorly they treat people. Its worse than jail. Do not go here.
I highly recomend this place. I've bin clean 7 months as I right this. That's a record for me and I'm proud of it. I was all over befor and had as good or caring down to earth staff. Truly a life saving experience. There was a jeff and a will that were tecs also a counsiler named tom. All great people that helped me tremendously. Thank you to the whole staff