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Clinic Detail

Oxnard VA Clinic

1690 Universe Cir, Oxnard, CA 93033, USA

Average Google Ratings

Treatment Categories

Veterans Healthcare

Reviews and Ratings by Google

Oxnard VA Clinic
Review Text :

They’ve cancelled 3 of my appointments without notifying me until I called to confirm dates. The last one was because my PCM no longer worked there and they didn’t contact me to reschedule with the new one. After rescheduling, the entire staff was rude, including the call center lady that does the scheduling. They seemed to not care and dismissed my issues. 1 seemed disgusted that I just recently got vaccinated. It was very awkward and I wanted to just cover some basic issues and then get out of there.

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Oxnard VA Clinic
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There always switching my appointment. Like today. I know they called me yesterday to confirm my appointment for today at 8:30 am. I get there at 8:15 and then they wait till 8:30 to tell me my appointment isn’t at 8:30 but is at 10:30am! Not the first time they did this. Alway switching my appointment around and then wonder why I can’t make them or get help I need! Thanks!

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Oxnard VA Clinic
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Our homeless Vietnam veteran friend is approved for housing at the VA home in Ventura but the horrible nurse in charge has held up his 2 step TB test for weeks. She is the absolute worst. From other reviews it sounds like she treats everyone this way. She should look for another line of work.

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Oxnard VA Clinic
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I've been utilizing this facility since 2015...the doctors and staff are competent, professional and caring...though you can't just walk in, the staff will work with you to address your concerns expeditiously...

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Oxnard VA Clinic
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I had a horrible experience with a provider at the VA Oxnard clinic. She was rude and combative about everything. Staff does the least amount of work possible. They denied my fellow veteran friend treatment for PTSD and addiction. They never call you back and avoid helping you at all cost. The worst VA clinic I’ve ever dealt with.

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Oxnard VA Clinic
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Just called for COVID testing and the Nurse on the line was rude to me because I have my primary care at a different VA facility. She hung up the phone with me after yelling at me. Enjoy your congressional complaint.

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Oxnard VA Clinic
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They are following great on their protocol in covi19 very cautious might have to wait but it's fast and very knowledgeable

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Oxnard VA Clinic
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Since moving to Oxnard in 2006 I have always received the best care from the staff here. Today they were over the top in ensuring I received the TDap vaccine that I needed before the delivery of my Grand-daughter “Noodle”. I hope that all the staff here know that this Vet appreciates everything you do!

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Oxnard VA Clinic
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After reading the many horrendous reviews for this CBOC, I was pretty nervous. But after seeing a community physician and being soundly disappointed, I decided to brave it anyway. What a happy surprise it was! I was treated with dignity and respect by every staff member I encountered, and although I did have to wait a fair bit for the doc (because he takes the extra time with patients, which I consider good, thank you), the place stayed open for me, and any of the staff still needed stayed as well. The only reason for knocking off a star is the difficulty in reaching the CBOC by phone and returning calls.. they are still being routed through the Greater LA VA Hospital call center, which is at least improving by not having a robot say that they are having high call volume and hanging up on you. Now they will offer to call you back if you choose. Still hinky, but better than a brick wall of robots!

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Oxnard VA Clinic
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Good luck getting an appointment less than three months out. Then to have them call you a couple days before your appointment to have them reschedule you another three months out. Keeping to their schedules is an honest joke.

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