This place is EVERYTHING that is wrong with the VA health care system! The staff are so incredibly rude they truly don’t want to help! The place is dirty and a horrible location. Everything about the services here is beyond incompetent. Honestly never want to come back here again. Also, the staff men clearly have not been trained on sexual harassment. They made me feel so uncomfortable with their comments and the way they looked at me.
This hospital needs a better pharmacy refill system. My husband has PTSD and anxiety very severely from being blown up in Afghanistan. Every couple months before his prescription needs filled he goes online and submits for a refill but the pills never come. He ends up rationing or going a couple of without his pills until his mental health gets so bad that he has to drive down to Oakland to pick up 10 pills to hold him over. He has to go in person and ask them to finally ship him his prescription that literally keeps him from killing himself. Something needs to be done about this, it’s literally every time he needs a refill. This affects our whole family more than I really care to mention here. Please ensure our veterans are getting the help and specifically medications they also desperately need.
I've gotten good care here, but a lot of the staff are wildly unprofessional. Some of the doctors are pretty bad and painfully don't really care about the job or their patients. This isn't all of them, but when you run into one, it's pretty apparent. If all you want are drugs, they're only too happy to push as many pills as you want. The senior staff here are pretty standard government employees who are aware that your complains will fall on deaf ears and that they can't be fired. All in all, while it's better than your average free clinic, I'd recommend another VA hospital if you have that option. You deserve better as a Vet.