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Clinic Detail

Treatment Categories

Veterans Healthcare

Reviews and Ratings by Google

Northwest Las Vegas VA Clinic
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Staff 5/5 Cleanliness 5/5 Front Desk Attitude 4/5 Check in Desk Attitude 4/5 Medical Team 5/5 Available waiting room chairs 3/5 Vending machine Snack Selection 2/5

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Northwest Las Vegas VA Clinic
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Cancelled appointments. No in person appointments. I record my video appointments so I can remember what they say, but a couple times I record the video appointment and no one comes on. I call the office and they get me in touch with my provider via phone and she makes it sound like it’s my fault. Call their number from the voicemail and letter when they canceled on me, and they transfer me to VA main hospital, VA main transfers me back and this clinic hangs up on me. Multiple times. Can’t reschedule my appointment. Not worth it. I’ll figure something else even though I don’t work right now. Call Concerned Veterans for America (CVA) to let an independent, non-government group, know if this has been happening to you too. It’s a new location, that is nice. The volunteers here are the stars. Not all is bad.

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Northwest Las Vegas VA Clinic
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When you call to make an appt sometimes they can be so rude, I had a rude guy who was laughing, respond with smart remarks, telling me it’s my fault on Monday around 230pm. They don’t know what a person health issues are or what we are going through. The manager of the call center don’t even take the time out to call you back to see what the problem was.

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Northwest Las Vegas VA Clinic
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Easy access, great volunteers to assist you. Clean, comfortable seating, fast service.

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Northwest Las Vegas VA Clinic
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Nice location. From my understanding this is a newer location. I had to do some labs. Got in and out very quick so I was pleased about that. Overall looks nice. Parking is a bit wonky like most va’s.

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Northwest Las Vegas VA Clinic
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The people are nice and are helpful and friendly.

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Northwest Las Vegas VA Clinic
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Everything excellent

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Northwest Las Vegas VA Clinic
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I’ve been going to this clinic for about 4 years now. Everyone has been very helpful and professional. I highly recommend this facility.

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Northwest Las Vegas VA Clinic
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There are some great things about this office including their peer services, therapists, the volunteers, and the cops/security. The facility is clean and quiet. However, everyone who is an administrative worker here should be ashamed of either themselves, their staff, or their co-workers. If you have a mental illness and are hoping for sensitive and kind treatment, I promise you won’t receive it from the enrollment office. The enrollment administrative staff and their direct supervisor will be short with you, belittle you, judge you, and may even make impolite statements about your income. If you’re going to enroll, try the main hospital, THEN use the services at this location. They may even lose or misrepresent your paperwork. If you have thick skin then this may not be an issue for you, but if you’re like me and this was a last ditch effort to get mental health services, then try elsewhere first.

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