I went to this clinic to have my blood and urine checked as a follow-up to my annual physical, which was conducted via phone interview. After checking with the receptionist, and being told it would be a few minutes, I indicated I would wait just outside until they were ready. The waiting area is small, and since they don't take your temperature prior to entertaining, like Providence Medical does, I preferred to wait in the fresh air. After seeing a couple of patients that arrived after me get called, I went in to ask, and the male receptionist told me I had missed being called and needed to wait inside. After using most of the cuss words I had learned in the Marine Corp and during the 20 months and 13 days I served in Vietnam, I got in my car and went home. I guess I am a "loser"
While vacationing 1 mile from the VA North Coast Primary Care Clinic I broke out in a rash on my arm that was very itchy and spreading. So, on day three I had had enough and decided to go to this particular nearby VA clinic for medical assistance. I was hoping to receive an anti-itch and anti-inflamatory cream or prescription...or both. I was shockingly surprised by the unfriendly disposition and dismissive behaviour of the large bald man at the check-in counter. Except for me, this Clinic which was staffed with two medical providers was completely empty yet they would not see me. The obnoxious receptionist repeatedly told me I would have to travel to an adjacent city for help from a local community heathcare clinic. I showed him my official VA Medical ID card and my retired military ID card, but he did not care. He said because I was not in the local veteran data base they would not help me. I told him he was making this otherwise minor medical issue into a big hassle and making it too hard for a disabled veteran who was far from home to receive VA care. All I wanted was a prescription to take to a local pharmacy. My sin was expecting this remote, quiet and sleepy VA clinic to care and to assist me. They obviously preferred to continue being lazy and doing nothing than being glad that someone...anyone...actually came through the door and disrupted the boredom. I am extremely disappointed in the VA North Coast Primary Care Clinic. Don't go there.