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Clinic Detail

New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA

705 Landa St, New Braunfels, TX 78130, USA

Average Google Ratings

Treatment Categories

Veterans Healthcare

Reviews and Ratings by Google

New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
Review Text :

What a horrible experience. I have tried to schedule an appointment with them both online and over the phone and I am either put on hold repeatedly that goes to an option to leave a voice message or just straight hung up on. Been through multiple doctors/physicians assistants who don't seem to review charts. Recommending the exact same thing that didnt work before and barely have time to listen to any problems.

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
Review Text :

I like my provider, NP Bennett. I saw her in March and since then, I have seen Docs and Specialists that I haven't been able to see when I was at BAMC. The Nurses and medical staff are professional and do care.

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
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Tried to reach them for last couple of days, nobody bothers to answer the phone. Ended up on the ER. Thank you VA for your great service

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
Review Text :

Lunch HOUR, really. When you need to get a hold of them their out to lunch. A different resident doctor every 6 months so it's a constant thing for me to get them up to date. So impersonable

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
Review Text :

Believe this clinic needs to be moved and expanded in New Braunfels to offer more than basic primary care, I cannot be seen at this clinic so we have to drive to the North Federal Clinic which is a nightmare anymore due to the traffic load on I-35, due to the growth of the New Braunfels, San Marcos areas believe the veterans in this area deserve a larger, modern, better staffed clinic to include full lab, imaging, mental health services. Thanks.

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
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Updating my review (2021) because I've been going here for years now. I never have any trouble making appointments or getting referrals. The labs are still very quick and the nursing and office staff are attentive and courteous. My PA is great. She always listens to my concerns and asks engaging questions to get to the root of whatever issue I'm bringing to her attention. Still five stars three years later. Very happy I was assigned to this clinic. Original Review (2018): I've been here a couple times now. The appointment process is smooth. The receptionist, Bethany, is friendly and helpful. Parking is always plentiful. The labs are usually very quick. The doctors I have seen have been attentive and seem to genuinely care about their patients. This has not been the VA experience I was expecting so I am very happy with my assignment to this clinic.

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
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Great Staff.

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
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Polite and Courteous staff Even though most medical office visits are not to be look forward to you this was an enjoyable experience

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
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I have never had anything but excellent care from the entire staff at the VA Clinic in New Braunfels!

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New Braunfels VA Clinic | Veterans Clinic | San Antonio TX VA
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I Love this Clinic! I just had my appointment with my PA. Julie Rathbun and she was right on time. Listened to my concerns, addressed them and set me up with a referral to take care of something that they weren't able to do there. My appointment was at 0900, I got there at 0850 and the waiting room was full! I checked in and was called back for vitals at 0855, seen by my provider at 0900 and out of there by 0905! Great service and very feiendly! I highly recommend this clinic!

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