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Clinic Detail

Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health

Read reviews from real patients at Lourdes Counseling Center in Richland WA. Although the medical center is in Pasco WA, this clinic is available nearby.

1175 Carondelet Dr, Richland, WA 99354, USA

Average Google Ratings

Treatment Categories

Inpatient Mental Health

Mental Health

Reviews and Ratings by Google

Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
Review Text :

Do Not even try doing an intake on this place . They don't even care for anyone's Health and time ! Big headache to get appointment and after over a Month waiting they cancel on me 2hrs before my appointment . After call transfer to manager suggested by there own staff . left voicemail to "manager" didn't even cared returning my call.

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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My therapists have always been great in combination with my med management in helping me with my mental health issues. I have had some good progress with my teem of mental health professionals.

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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They finally have a fantastic psychiatrist that is nice and listens and actually puts some thought into what needs to be treated and the medications he prescribes and actually sets up after visits to see how your meds are working. And Brent (psychiatrist) talks to you as if you're an old friend instead of speaking down to you like the last doctor they had did. If you ever run into a doctor named murcado get away from her luckily she's no longer at Lourdes but she was the rudest and meanest doctor.

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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Objectively I'm not dead so that's good but I was really unhappy with the way my medication was managed and I found the transitions unit to be deeply, deeply boring unit with very little enrichment. The book selection was not only tiny but about a quarter of it was just copies of the Christian bible with absolutely no options for anyone of a different faith. At least get a copy or two of the Hebrew bible and the q'uran, it'll make you seem less transparently discriminatory. One thing I am happy about was the med nurse was very kind to me, which I do appreciate.

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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Just wanted to let ya know.... Mandatory is not a law. Required is not a law Mandated is not a law Requested is not a law Ordered is not a law Next time you're talking to someone, don't treat them like they don't know what they're talking about. Some of us CANT wear a mask. Some of us ARE EXEMPT from your sheepish masks. NO we don't have to disclose to you why. There is NO LAW about a mask nor having to wear one. Get YOUR facts together before you try to argue your ignorance to someone like me who's spent countless hours studying what you THINK you know! You were so rude to me on the phone, talked over me everytime I was asked a question that u didnt like what was being said, wouldn't take the time to listen, but yet you're a counseling center? Maybe get actual counselor s to answer the phones. I'll never reccomend anyone to you after they way I've been treated the last many times ive dealt with yall. If I could give negative stars I would.

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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They destroyed my best friend. They prescribed my best friend Klonopin for her minor anxiety then forced her to quit cold turkey after 2 months of taking this medication. All because they are severely under staffed and can't get Psychiatrists to stay. The doctor who prescribed this medication quit after working there for 3 months, he didn't make sure his patients we lined up to see someone else nor gave anyone warning. He switched my best friend from a medication that was working to Klonopin then ignored her when she commented on the adverse side effects she was experiencing. When he quit she tried to call multiple times to seek help and all they did was send her to a voice-mail for the refill coordinator who never returned any of her calls. Look up Klonopin and see how horrible this medication withdrawals are. Hallucinations....aggressive behavior...suicide....psychotic episodes....to just name a few. She went in for minor anxiety and now is a screaming mess who self harms and believes those closest to her are out to get her. She has psychotic episodes and is going to have months if not years of horrible withdrawal symptoms before she is back to her old self. My best friend has thought about/attempted suicide multiple times and now has permanent scars from self harm. Its been 4 months since her prescription ran out and she is still experiencing horrible withdrawals. I worry she isn't going to survive this and Lourdes still hasn't called us back and their Transitions unit is always full so we have been on our own with this. It's 4 am and I haven't gotten to sleep yet because I am currently on suicide watch. If we call crisis (which is ran by Lourdes) they just send officers out who convince her to let them take her to the ER. Once at the ER she will spend a few hours there before a crisis counselor comes to talk to her and then they send her home. That's how its been each time for the last 4 months....multiple times a month....so now its easier for me to stay up and help her through nights like this and hope she survives the night. I will never trust this place with myself or a loved one again.

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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Lourdes Couseling Center is focused on getting you well enough that you can return home and resume living when you've been in in-patient or transitions. They seem to do their best given how difficult mental illness is to address. I have felt safe in their care. I hope they continue to serve this community in a healthy manner.

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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Dr. Gill is awesome and super helpful. Alex is also a wonderful therapist. So glad I finally decided to get help and come here.

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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Now that I am free I must write this review for all who enter. The carondolet staff is Beyond bad--they pulled their phone out of my hand when I stole it to call my attorney and put me in restraints for a week. This hospital is the one where I was given a diagnosis without and in contradiction to my evaluation, which was also done somewhere else. After the diagnosis I certainly had to return until i was lucky enough to graduate from the pact program. Pact is better than lourdes and is part of it but the staff is great. My problems with carondolet go further. They frequently list foreigners as talking gibberish and as hard to understand. I was often drugged up on haldol before I got any paperwork, if I ever got it. The pain medicine I was on took me weeks to get. The staff is mean and will take advantage of you unless you are here of your own will and stay away from CRU. Stay far away from this place!

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Lourdes Counseling Center Richland WA – Medical Center in Pasco | Inpatient Mental Health | Behavioral Health
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Dr. Hardildar Gill refused to wear a mask and stated they have not been proven. That is not his decision. The governor of Washington State has mandated mask wear in the work place. He is supposed to be setting the example, and presenting a positive image. Dissapointing

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Treatments

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                                            Inpatient or Residential Mental Health Treatment
    Inpatient or Residential Mental Health Treatment
    Inpatient Mental Health | Mental Health
    Inpatient or residential mental health treatment. Inpatient treatment is the most intensive level of treatment, offering 24-hour care in a secure unit of a treatment facility or hospital. Residential treatment is a step down from inpatient treatment. While there is structure and some monitoring to treatment, the big difference between residential and inpatient treatment involves the setting in which it is carried out. While inpatient treatment is typically carried out in a treatment facility or hospital, residential treatment is usually carried out in more of a home-like environment.
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