I am very up upset first of all I’ve been going to this VA clinic for five years had an awesome doctor Dr. Desai then they switch me and now they have no record of any past labs of existence or anything on record they make me go to an appointment for labs I have no labs in for me I am very very upset I can’t believe you guys lost everything from the last five years because you guys chosen to switch my doctor I am very disappointed 😔
I am very happy with the VA here, having dealings with the VA off and on since 1986. Before Lakeland, I never had 10 seconds of positive VA experience. My referral to Tampa VA was my nightmare scenario. I have problems getting affordable Fl insurance because I’m VA eligible. I’m being punished and discriminated against because of my Air Force career. Thinking about joining the military, don’t, your long term health is at extreme risk being forced to use the VA. The VA is happy to tell you what they will not do and say and do nothing to help you. Lakeland tries to be the exception, the only VA exception. Tampa VA gets negative 10 million stars though, as horrible as DC.
The Lakeland CBOC is an amazing facility; clean, up to date technology, amazing staff medical and professional with their bedside manner bar none. There is not a doctor at this clinic I do not love to have as a patient. If there is any negative it is that this poor staff is grossly overworked leading sometimes to long wait times for appointments and an exhausted staff.
Got a primary care doctor very nice nurse is very nice took six times to connect with someone kept hanging up waiting and waiting finally got Tampa connected me with the same operator hung up again you have to keep trying we only have one operator. Dr told me to call the number for a hearing test the next day someone from Lakeland with screaming at me on the phone telling me I had to go through Lakeland I could go through Tampa next day a man called me back and said there must’ve been miscommunication it will take 3 to 4 months to get a hearing test And that will be done in Tampa but someone from Lakeland will go do it I called Tampa they said they shouldn’t take any longer than two weeks but I still had to go through Lakeland let’s been 30 days now. Referred there for PTSD talk to two doctors one of them is going to send me a pamphlet in the mail but if I feel like committing suicide I can call the 800 number as long as a press one but maybe you’ll be busy no put me on hold not good so far typical VA then change in 50 years