I hope they have different doctors, especially "dr" M.T. on orange team. She is rude, cold, and unhelpful when I asked for information, she actually got angry. Having her for a doctor was literally worse than having no doctor at all! I eventually asked to switch doctors even tho I was afraid of making the VA mad. This doctor showed up for 2 out the 6 appointments made. At least they have parking.
They are an okay facility, but do not offer appointments in a timely manner. Nor do they answer the phones quickly. You may be on hold for 20-30 minutes just to speak to someone. They need to do better. Veterans should be able to make and attend appointments as quickly and easily as possible. No one wants to deal with the hassle of getting simple medical care. And many do not, for these reasons.
I have been going to Lake City VA for many years and have always received good quality healthcare and have been treated with respect and the care was provided in a timely manner. The medical care I have gotten has been as good or better than private sector.
There are just not enough kind words for me to detail the excellent care my husband received from the staff, doctors, nurses at the Lake City VA Hospital. My husband got COVID-19 in December has been sick since, many er visits, ICU hospitalization and now dealing with after COVID-19 symptoms. Then the most impressive when the cardiologist called personally today to speak with us about upcoming procedures, talk about bedside manner! I was going to send a letter to the Director of Nursing but that would not suffice, because everyone who has had a role in the care and treatment of my husband’s health have been beyond amazing, with the restrictions of not being able to visit in the hospital it is and was very comforting to know that he was being well cared for. Thank you seems to be such a simple thing to say, but from my family “THANK YOU ALL FOR TAKING CARE OF MY CHILDREN’S “FATHER”, MY GRAND-CHILDREN'S “ OPA”, MY FATHER-IN-LAWS “SON”, AND MY "SWEETHEART”!!!
I have nothing but good to say about the VAMC in Lake City Florida. They have always treated me with both respect and care for my well being. When I was having problems with a numb feeling in the back of my arm they made sure I got to a neurosurgery doctor who determined I had Degenertive Disc Dease and required surgery to correct the problem. They have always took care of my medical problems!
The only place as equally useless as LCVA is any and every other VA center. Incompetent operators that transfer you to random lines that don’t pick up or don’t apply. Doctors that fail to make appointments in person, by phone, or teleconference. Clueless nurses that offer no assistance what so ever. Random medications mailed out which were never discussed. If this is the best we can do for our vets we’re living in sad times. I was there when my country called but it appears my country is on an extended break when I call. I moving so good riddance....
Excellent VA facility for the first time since my husband been attending a VA, which he has since his discharge in 1966. The doctors, and staff are truly great, can't say enough about Doctor Delgado, he first called to introduce himself, and he calls if my husband misses an appointment. Thank you all, it's very comforting to know that these veterans are well taken care, I know with my husband they sure do. Thank You.