Here we are again! Called VA Clinic on 05/13/2021 seeking help with an issue and asking for an appointment. No call back has bee received. I have called back today 5/18/2021 with my complaint as well as AGAIN trying to obtain an appointment. Again have been told someone would call be back to set one....we will see.
Recently, I had a appointment for my feet with the foot Dr in Hot Springs. The staff and the Dr. went above and beyond to provide great service. I could not have asked more from anyone on this day. Everyone was very pleasant and professional. I left satisfied. Shortly after I received a online survey. I checked all high markings upon the service I received A few days later I received a phone call about some moderate markings. I was caught off guard. I never checked a moderate or low marking. I truly believe this was a glitch. I expressed this during the call. I want to make it clear, the service was above and beyond from everyone! I hope this helps the situation. Sorry/thank you