Loading..

Clinic Detail

Treatment Categories

Veterans Healthcare

Reviews and Ratings by Google

Hopkinsville VA Clinic
Review Text :

The medical staff there are some of the greatest people on earth.

Ratings given by user :
Total Ratings
Hopkinsville VA Clinic
Review Text :

Thank God for this clinic. Wonderful and kind staff. Friendly and caring place.

Ratings given by user :
Total Ratings
Hopkinsville VA Clinic
Review Text :

They continue to tell veterans they aren't accepting new patients, lol, ACCEPT. By God I'm entitled. You DENY health care to Veterans, shame on you.

Ratings given by user :
Total Ratings
Hopkinsville VA Clinic
Review Text :

Had my yearly appointment scheduled for December 2019. After noticing on myhealthyvet.com that my appointment was cancelled the day before my appointment I called and asked what was wrong because I did not receive a phone call. Told my provider was no longer there. Scheduled new appointment with new provider for Feb 2020. The day of I had to cancel my 1pm appointment due to being at er with wife with what they thought was a stroke. They rescheduled me for March 2nd. That morning they called and cancelled on me again. Wanted me to call back and reschedule. Finally get through today March 4th in which they told me the reason they cancelled was my provider was not ready to see me. Want me to schedule foe the end of April. Told then that was unacceptable and they told me to have a nice day and hung up on me. Something needs to be done about the VA especially the Hopkinsville office. It being run like this is a slap in the dace to all veterans and whoever hung up need to find s new job where they dont deal with people at all. I eill be submitting a formal complaint with the VA and the so called management company running the local VA clinic. I am tired of them treating vets this way because of the all mighty dollar is more important to them then the health of a soldier.

Ratings given by user :
Total Ratings
Hopkinsville VA Clinic
Review Text :

I have had a mixed bag of experiences here. They have wonderful nurses, lab techs, and most of the front desk staff, but I've also run into rude and incompetent staff on a couple occasions. Their phone systems are the worst! If the front desk is too swamped to take your call, it will ring someone's private office in the back, they usually can't help you with scheduling, and have to transfer it back to the front (it's a vicious cycle). My primary care use to be Dr. Younger and she was wonderful! I was sad to hear that she moved. I won't mention names, but the one I was switched to--though friendly--doesn't instill confidence. She seems very forgetful and I have had an ongoing issue with VA pharmacy trying to charge me for my service connected meds because she forgot to check a box. I have to call pharmacy with every refill, or they will try to charge me. The mental health provider that I was assigned--though nice--is ineffectual. If you are a woman vet, it's best to pay out of pocket and see Dr. Gorman (in Clarksville). Dr. Gorman helped me more in 2 weeks than the young lady at this facility did in 3 years! The nurses and support staff really hold this place together though! They are great!

Ratings given by user :
Total Ratings
Hopkinsville VA Clinic
Review Text :

Been told about my weight and said if I couldn’t walk or exercise I needed to be in a wheelchair. Not happy at all with the service

Ratings given by user :
Total Ratings
Hopkinsville VA Clinic
Review Text :

Ms. Bennett is absolutely amazing. I never have any issues with the entire staff there. However I can't speak for everyone but my plan is amazing. They truly care about my health and welfare..

Ratings given by user :
Total Ratings

Treatments