I was there a few years ago under the impression I would be a special dual diagnosis case and they would know whether or not to keep me after 4-7 days. I was there for ten days with no special treatment or sped up processes (like they promised I would have) before they decided to keep me for the regular 4 weeks. I was in Hazelden for smoking weed, and they convinced my guardian that I was the same type of addict as the 23 year olds who were hooked on heroin, which is simply not true. Hazelden doesn't care about your individual case; they want your money and that's it.
Went here in 2005. The place itself was comfortable and the food was decent. I was young and unstable when I went in and still young and unstable when I left. This place basically told me that my inner addict was too strong and I would be dead before I was 30 the day before I left. They told my mother I was going to a halfway house when I was not ready and only when my mother said that was not the correct decision, they admitted I had requested more treatment and was willing to get more help. The extra treatment (I went to 2 more in this same cycle is what saved me). I remember this one staff in particular that kept trying to poke at me in group therapy and she would do “health calls” after I left to see if I was still sober and assumed I was lying when I said yes. There was this one male staff that treated me with respect and had a real conversation with me one weekend about how I can have a better life and that I was worth it. That is one of the few positive memories I have from this place. Did this place help kick off my journey to recovery, yes.... is this place the reason I got better... no, that was another treatment center. Not with the 30,000 price tag that is cost in 2005 would I call this place worth the price. I can only guess what it costs to go there now. I gave it 3 stars for being physically comfortable, but for actual help with addition... I would give it 2.
Not great. Our son asked us for help and Hazelden was recommended. * They did not properly detox our son. He was at 2 hospitals that both agree with the above statement. There was no toxicity levels reports available on our son when they called to get them. * He had a medical emergency they were ill equipped to handle. I interceded and was able to get the nurse to agree to move him back to medical detox for observation. It was there she saw and finally believed our son that he was having internal bleeding and they sent him to the hospital * we are still shaking our head at how a Nationally accredited program such a Hazelden with a rock star director of programming could miss the mark so much
Wonderful staff! They made an incredibly difficult time much more pleasant and equipped me with the tools I'm using everyday to help me live without alcohol and drugs. Jeff is a Jedi. He seriously gave me hope for my life and recovery. Mike has so much knowledge to share, and great person to look up to in recovery. Lex is an outstanding example of how to walk in recovery. Lauren is wonderfully to talk to. Shelby is an awesome counselor. All of the counselors have so much wisdom and really care for everyone's recovery. Sue, Scott, and the rest of the kitchen staff show excellent hospitality and serve delicious food. Tim is an active part of the pioneer unit and a great leader. The nursing staff and doctors are super friendly and great to talk to. Deb does so much work behind the scenes and is great to talk to. The lady's at the reception desk were very nice and always brightened up my day. I did not have a single bad experience with my time at Hazelden Plymouth.