Mental Health: I have received excellent mental health care at this clinic, positive comments from staff to psychologists. Vocational rehab : was a less than positive experience based on my interaction with staff. I felt Racial biased toward White Veterans in my opinion. - after conferring with other Veterans, same concerns also stated. Advocate / educate yourself about your rights- program criteria before your appointments in any area. Audie Canteen: black power t-shirts in canteen & kiosk with obama purses,…smh White appreciation is-less represented at this VA! ALL races matter - Give respect, you will receive respect.
If you are looking for mental health services and have chronic PTSD symptoms don’t even bother. After a lengthy intake, I was told there aren’t options that suit my needs. The clinician said quote,”I’m surprised you even want to do therapy if it hasn’t helped after so long.” To which I replied “what else should I do to improve quality of life if not to keep trying to seek treatment?” No plan was established and no future appointments. It’s no wonder there are so many veterans out there feeling hopeless.
I can't ever get anyone to answer the phone. Call multiple times and get busy signals. After finally getting through and waiting on hold 30 min to get hung up on. When I see my Doctor the service is great but trying to get ahold of anyone is a joke.
I want to make sure Ms Miller at Covid check-in gets acknowledged. My only work day off today, I was able to come in. And with everything going on in our lives and community. I want to extend my appreciation, of her kindness and excellent customer service to us Veterans. You helped me today, you were soft spoken and patient with me and to the rest of us, it means a lot. Thank you Nicole for making my morning better.