If you are in “Any” kind of medical attention that requires at least a call back within a week or a month. Proceed to the nearest Emergency Room. This place should be put under investigation.!!!! This coming from a spouse of a retired veteran with life threatening conditions that are referred to this facility. We have repeatedly called and left concerning urgent messages. They are a definite fail in our book. Please proceed to the nearest hospital. Anything is better than this place.
I would like to thank the entire staff at this VA for their services provided to me. Very professional . The eye site department was so thorough and so delightful to work with. My ratings are based on services, communications, and professional people working at this location.
Normally, I go to the outpatient clinic in Dearborn County, IN. But, with certain circumstances, I had to go to the Florence one. They were very welcoming and we're willing to answer any questions I had. I probably would give it 5 stars, but I've only been there once.