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Veterans Healthcare

Reviews and Ratings by Google

Flint VA Clinic
Review Text :

Let me warn you this place is so difficult to communicate with and so unorganized and have no compassion I would say so much more but not worth wasting my time definitely need more education for your nurses and staff and need to have one person getting faxes and giving them to the right person and stop say i don’t know then figure it out for god sake enough said ! One star is only because I had to so I could write this review 😑

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Flint VA Clinic
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I had an appointment for 11 am. Doctor wasn’t available until 11:45. Went over all my issues and had paperwork to be filled out by her. Her comment was,” we will have to set up a phone appointment because she had another patient. So she was 45 minutes late, and now I have to set up another appointment because she “ has another appointment “.

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Flint VA Clinic
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I take my dad there all the time don't have any problems.

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Flint VA Clinic
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Can't even fill out a sheet of paper with my disabilities on it to turn into disability services up at school. School dosent have a form, and the VA says "sorry, can't help you". I'm SO HAPPY I gave up five years to the govenmgove, they sure know how to treat a medical patient right.

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Flint VA Clinic
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I'm a little upset with a Dr. at the VA Flint Outpatient Clinic. I called to let the Dr. know I would be about ten minutes late for an hour long appointment. When I got there, I had to wait 5 minutes to check in at the ONE brand new Kiosk that the person in front of me had no clue how to use and had to get help using. After unsuccessfully trying to check in at the Kiosk (approximately 20 minutes late), I had to go talk to the gal at the front desk. There, I was informed the Dr. wasn't even in the building when I had originally called at 8:45 am to inform her I was running late (coincidentally, 8:45 am was the actual time my appointment had been scheduled for...she should have been there, right?). I was also informed by the gal at the front desk that it is up to the Dr. if she wants to keep appointments that are 10 or more minutes late. So, the gal at the front desk contacted the Dr. to see if she would keep the appointment. So, the gal at the front desk (who I'm not upset with in any way) informed me that the Dr. said it was too late to see me. She told me that the Dr. wanted me to reschedule my appointment. Now, It's important to know that in the past, I've never waited less than 15-20 minutes for any of my previous appointments with her. It is also important to know that my appointments with her have never gone the full hour that they had been scheduled for. In my opinion, this was because the Dr. has always been late for my appointments. It is also important to know that the VA Flint Outpatient Clinic is not a private Dr. office. Appointments are not double/triple booked. If an appointment doesn't go for any reason, the Dr. isn't seeing someone else for that time slot. Apparently, the Dr.'s time is more important than mine? The Dr. had to wait this one time because of me (but, as we know, she really didn't because, as usual, she was actually late to the appointment herself), and the Dr. gets to cancel my appointment? If I ever go back to see that Dr., I'm going to walk out if I have to wait on her for more that ten minutes, and I'm not going to leave until I've had my full hour appointment regardless of whether the appointment starts on time and regardless of what time the appointment would have naturally ended.

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Flint VA Clinic
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Dr McNeil is caring and through. The staff here all care and provide excellent service. It is nice to not have to commute to see the VA. I glad I can do a lot of things here instead of going to Detroit, Saginaw or Ann Arbor

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