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Clinic Detail

Excalibur Youth Services LLC

1700 Skylyn Drive, Spartanburg, SC 29307

Average Google Ratings

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Reviews and Ratings by Google

Excalibur Youth Services LLC
Review Text :

This place is awful to work for. I worked at the facility in NC (Azalea Way). I was there for 2 years, always on time, always working over, always did my documentation and often others as well. They do not like hard, honest, professional workers. There are 2 staff there that lie (on the kids and staff), they have been written up and placed on suspension and still there. One of them thought they could talk to me in an aggressive manner so I left. They also cheat you on your pay.

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Excalibur Youth Services LLC
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Horrific place for kids! From experience of a child that was at Venice. They endured mental and physical abuse from staff. Never allowed outside time as they portray on there website. Or exercise. Never allowed to talk to your child one on one. No updates are given until team meetings once a month. Not always called when a child is restrained. My child said the food was something a dog would not even eat. And it's the same nasty meal every night. My child said the chicken & rice was not even cooked thoroughly. Staff try to get kids to fight others. Wrong meds were given. Kids have no rights at venice. It's more like a holding facility. And they treat kids as if they are criminals. If you ask to file a grievance it never gets turned in by the therapist. It was an unbelievable experience for us and no family or child should EVER have to endure this, when they are seeking help! Do NOT send your child here.

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Excalibur Youth Services LLC
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As a former patient, I feel like y'all could change y'all's method of learning. Take a easier approach and more gentle. Staff need to be more understanding and not trying to make a fight persue between staff and patient. There needs to be therapy that is actually helpful in the real world. Instead of trying to get them at one with their feelings. Patients can be there until they're eighteen years of age. So learning how to do things in life could honestly help them by the time they get ready to go. Like, real world therapy. How to do an application, most of them never worked before so give them an idea of how work can make you feel while teaching them how to apply. An idea on taxes, on living by yourself, how sometimes lonely life can get, how to handle stressful situations at school and at work. Also there needs to be more outside time. Or else when they get the chance to try and run and become flight risk. They will escape from you guys. They feel the need to run and escape from there. From experience. Self reflect isn't needed as much as you think either. Nor what they call limited peer interaction. They takes away the patients ability to communicate which probably a reason why they came to Venice behavioral health in the first place. There needs to be more physical activities. Also I believe the man that helps run Venice. He needs to talk to the patients a little more and let him hear the stories and complaints of what's really going on, on all the pods of venice. Then I believe this place would change. Also you guys need to change y'all's food. It's nasty and sometimes old and moldy. Staff need to be less abusive and more open-minded and well. Stop letting just anyone work there. They don't know how to handle children.

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Excalibur Youth Services LLC
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hey my name alyssa bennett i been there before i like it but i also thought they change my life

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Excalibur Youth Services LLC
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I give 5 stars to Mrs. Raquel. My child has been here now twice and we begged for my child to return because of Mrs. Raquel! She’s a wonderful therapist and really finds common ground to build professional relationships with her clients. She’s done an amazing job with getting my child to really open up more! My child has been placed in much worse facilities. So please keep in mind some other reviews are from children perhaps that didn’t want to except the help that is offered or they were here a long time ago. I can only speak for myself and our experience and I don’t have any complaints!

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