they don’t care if you get over bad habits or your mental health issues. they force weight on you, in my case to the point of being unhealthy, then send you off after months of trauma and pain. extremely patronizing and can be very discriminatory. the only good thing about this place was some of the therapists, some of the staff, and some people. i was fortunate enough to have an amazing therapist and some great staff members, but a lot of my friends had therapists that didn’t care about them or how they were doing. some staff members were very unkind to certain patients, and they treated us like we had absolutely no rights. i have a sensitivity to dairy, especially when stressed, and my dietician specifically said to not give me the caloric substitution (boost) with dairy, and they ignored it every time except for once, even though it made me throw up and become very sick. they treated us like we all had the same mental health issues and gave us medicine according to their assumptions of how people who go into eating disorder treatment are struggling mentally. i was given medicine that made me violently sick, extremely drowsy during the day which made me fall asleep during group lessons, and has left some permanent damage with me. they refused to try and see if i had any other issues, which i obviously did and still do, and wouldn’t pay attention to me saying i needed more help. i would come to staff members sobbing because of hallucinations and extreme paranoia, and was met with them not telling people in charge of my care. when i would tell the people in charge of my care what was going on, they basically ignored it and told me it would go away eventually. i absolutely do not recommend this facility and quite honestly don’t recommend any public mental health institutions. the parents who leave positive reviews on these places have no clue what their child went through, and if they do, they only care about the physical results. i entered the facility in a very fragile mental state with enough trauma, health issues, and bad copping skills, and left with extreme PTSD, more health issues, and even worse coping skills. i couldn't even look at myself in the mirror. i couldn't look at any part of my body without some evidence of what i went through. it has taken me 3 years and 3 days to bring myself to write this. i haven't even written all of the awful things that happened there. and my heart goes out to anybody who has gone here, or to any place like this.
I definitely would thank this place for saving my life so i could enjoy the rest of middle school. I stayed in RES for a little over 2 months, PHP about a month, and continuing IOP. I loved some staff and others not so much. Recovery is just hell anyplace you are. But I made amazing friends. I definitely would choose recovery over Eating Disorder. Staff could work on kindness and understanding, especially in Residential.
This place was pure chaos during my stay. I was put on an antipsychotic that was not working for me and my psychiatrist refused to take me off of it. There was a patient during my stay who was vomiting all over the unit and it wasn’t until they collapsed on the ground that they where sent to a different facility. I was told this was a hands off facility but I was touched by staff on multiple occasions. There were many BHCs who proved to be incapable of caring for the patients. Would not recommend this place unless you are just looking to be weight restored.
I was at ercwa residential from mid February to late April, and in php for only 3 weeks until my therepist and the directors kicked me out because of "distracting" and not "trama informed" behavior. Although after talking to my peers it wasn't distracting to them. The staff definitely picked favorites and it was very unfair. The meals were poorly portioned and made my ed very competitive. My second week I had a feeding tube. I also have a disorder causing me to pass out and have "normal" vitals, but they just pretend I was ok and not help me through it. The second time I had a feeding tube I refused feeds and ended up at children's for a week. The staff did nothing about the refusal, all they did was put me in a wheelchair and check my blood sugar which dropped very quickly because only a few days prior I had a feeding tube and was without one for only a few days. As I did improve my therepist was horrible she gave me my date for discharge which was only 4 days without a feeding tube and php was not helpful for me. Ercwa is not a good place for people with more than just a mild ed. Because if it's more than they can "handle" they send you somewhere else or kick you out. So in conclusion this place is helpful to an extent. But not the best. how (honestly the patients are more helpful than the staff)
My daughter was patient at this clinic. She was in and out of inpatient (and outpatient) treatment for years. Last time, for three months from November last year until end of January this year. This clinic have no clue how to treat and heal most of these patients, their only concern is charging extremely high fees. Now my daughter has to go to Chicago, for more treatment, as a last hope. I truly wish, this clinic stop pretending they know how to heal these lost souls, like my daughter and stop giving false hopes to suffering families. All I can advice, stay away from these people, try to find a different treatment facility, because at this clinic, there is no hope.
The skills I learned there were slightly helpful but overall I didn't have a very good experience. When I went there I was very depressed and had a pretty bad binge eating disorder. I don't think the staff there were as used to have a binge patient than others and that was pretty hard for me. They didn't do much to help me with my depression and I think my stay there made it worse. The staff wouldn't listen to my mom when she said that she was worried about me and that ultimately led to me having to go to Children's for multiple stabey stabey attemps (sorry got some trauma lol). It's been a while and I'm good now but that was a really traumatic time for me and I don't ERCWA helped me deal with my emotions. I loved the patients there and we were a close bunch. I honestly think that the care taker people (idk what they're called) were more helpful than the actual doctors. I would send your child to this place as a last resort.
The treatment and staff are not aligned with patient improvement. They provide a veneer of professionalism, but will ultimately disappoint with lax security, rotating and ineffective staff, and a lack of compassion for patients. I give them two stars for expertly taking the maximum amount of money without returning anything substantial or lasting.
I had paid off what was outstanding on my account earlier this year and haven't heard from ERC until today. When I paid I ensured that my account balance was $0. Today I received a bill stating I owe over $1300. I am still waiting to find out as to what I owe them money for. It has been almost two years since I have been in treatment and at this point, feel that the services rendered at this center were not worth the money that I have paid for outpatient services elsewhere. I refuse to pay for what I am assuming was a clerical error in insurance billing and reimbursement after 2 years. To anyone potentially looking at this center for treatment, be thorough in watching billing practices and ensure all transactions with insurance and private pay are recorded properly.
the only good reviews on here are from parents. this place doesn't care much about your mental state, they only care about restoring weight before they kick you out. i would not recommend this place. I didn't get along with my therapist yet they didn't let me change, even after several attempts of trying to get my treatment team to listen to me. my therapist wanted to out me to my parents in family session, even though I had just gotten done telling her how homophobic they are. I hope my parents never send me back. I found hair in my food at least twice a week and the kitchen staff didn't wear hairnets. also they took away my journal because I had been writing "inappropriate" fan fiction and they never gave it back. smh