This is the only veteran related office that I've had good experiences with. First time a therapist has actually listened to concerns with medication after active duty just shoved pills down my throat with little regard for how it affected me. Only veteran services location that I intend to use in the future.
Once upon a time, this Vet Center was a life saver. Not any more. I called last week seeking help with anxiety and was told a counselor would return my call this week. The week came and went. I went to the Vet Center today in person seeking help. Literally, the lights were on but no one was home. If your are a combat veteran in need of help look elsewhere you won't find it here. "Promises NOT kept" should be the motto here.
I went in for an intake appointment optimistic, despite the counselor seeming quite rude on the inital phone interview. She was equally rude in person, and i left feeling even more frustrated in my search for finding a therapist that is financially covered through the VA. I also expressed my concerns for privacy ( not in regards to harming myself or others )which apparently there is none of with this organization. I left upset and with a bad taste in my mouth. Fortunately there was a fellow vet social worker downstairs at the VOA building that was able to hear me out off the record and I regained a bit of optimism. I regret not listening to my instinct that this is not the right place for me. You may have better luck , but word is my experience is the norm here.
This is honestly the best VA staff I have ever worked with. I received the counseling and support I needed, everyone was personal and professional, and competent at their jobs. Thank you to the great people in that office for helping this Vet get things sorted out.
I am quite happy with the transition that was able to be made from the hospital in Temple, Texas to the one in Denver, Colorado. Staff is very helpful and my records were complete and in tact. The records for a legal case was transitioned here to Denver without any tampering from individuals from the unit I was stationed with at Fort Hood and Bell County, Texas. I thank the VA for seeing the problem and helping to put an end to the corruption and criminal intent. Thank you U.S. Department of Veteran Affairs.