Loading..

Clinic Detail

Treatment Categories

Veterans Healthcare

Reviews and Ratings by Google

Delray Beach VA Clinic
Review Text :

One of the most incompetent, rude, and overall lousy VA clinics I've seen. Saying they are unprofessional is an understatement. And that is impressive given the VA's reputation. Unless you want your appointment rescheduled 4 plus times, go somewhere else even if your doctor isn't there. They have zero care for their patients and will make your life as difficult as possible. I've never experienced medical care at such a low level. Every doctor and front desk person should be absolutely ashamed of themselves.

Ratings given by user :
Total Ratings
Delray Beach VA Clinic
Review Text :

My husband had a phone appointment today at 1:30 and when he received a phone call, they hung up immediately. My husband tried to return the call to no avail. The nurse’s extension rang forever but was never picked up. I tried to call the operator and the same problem occurred. The phone continued to ring incessantly but was never answered. This was at 1:45 and again at 2:00 pm this afternoon. How disrespectful and rude the VA has become. There is no excuse for this type of behavior. This never happened before and as a veteran, my husband and I are shocked and disappointed by today’s rudeness.

Ratings given by user :
Total Ratings
Delray Beach VA Clinic
Review Text :

Everyone at this site has been very professional, but caring and laugh in the process. I have been a patient for several years and it is night and day vs a visit to West Palm. I am so glad they are here. I got new hearing aides here and the staff understands all of the technology for blue tooth and new devices. Awesome!

Ratings given by user :
Total Ratings
Delray Beach VA Clinic
Review Text :

After listening to the answering service for a ridiculous time. Where Veterans come first No one answers the phone. They think along with me it’s a God dam joke. Never return calls . Not an isolated incident. Always the same. 0 stars

Ratings given by user :
Total Ratings
Delray Beach VA Clinic
Review Text :

The service is great once you enter the door! BUT THEY DO NOT ANSWER THE PHONE!! I currently have been on hold for 45 mins just to get the front desk. This is just not acceptable in any way. This happens every-time I call this location. What is going on over there.???????

Ratings given by user :
Total Ratings
Delray Beach VA Clinic
Review Text :

Great doctor and staff and when I go there my experience is great. Taking one star away because they NEVER answer the phone. I am trying to call my Doctor back and she didn't leave a number. The front desk is ringing more than 100 times with no answer. I tried 5 times. How am I supposed to contact them?

Ratings given by user :
Total Ratings

Treatments