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Clinic Detail

Chestnut Health Systems (Belleville, IL)

12 N 64th St, Belleville, IL 62223

Average Google Ratings

Treatment Categories

Inpatient Mental Health

Mental Health

Reviews and Ratings by Google

Chestnut Health Systems (Belleville, IL)
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This the worst place i have ever experienced. They have no idea what they are doing.

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Chestnut Health Systems (Belleville, IL)
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not a good place to receive mental health services.

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Chestnut Health Systems (Belleville, IL)
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They are very unprofessional and do not listen to anything you tell them. Highly suggest going somewhere else.

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Chestnut Health Systems (Belleville, IL)
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***Psychiatric area*** Rude receptionist the one with red hair. Not helpful and obviously needs to get a different job or get help herself. I've never had a good encounter with her. I always get the run around. Trying to make appointments it's a hassle. They schedule labs without telling you they dont do labs for people with No insurance and then turn you away when you get there for your appointment. It's always something with them. I told them I would not see one nurse practitioner because she was not a good fit for me and they told me I'd have to see her or come back another day.

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Chestnut Health Systems (Belleville, IL)
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Girlfriend has been trying to go here for months. The first time she was here she was able to get a appointment with a therapist and doctor or somesorts for depression medication. The times to get said medication are ridiculously difficult cause you have to be there by a certain time and you might not get in because of a line. Now my girlfriend had a appointment scheduled a few days that got rescheduled to today at 8am. Note this is the first time in months that she's been able to go. First thing they tell her is that Rachel isn't seeing anyone today, even she had asked 3 times before hand to make sure on her appointment. Terrible facility and employees, don't waste your time here.

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Chestnut Health Systems (Belleville, IL)
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I thought chestnut is here to help people. Every time my son needs them they are useless. The receptionist is rude and you can tell she doesn’t like her job. It shows in her attitude. My son wanted to see Amanda. Due to insurance issues he’s had no medicine in 2 weeks. And won’t qualify till April. He is a paranoid schizophrenic. All he wanted to do was talk to Amanda. But she said it was impossible to talk to her. I just find it hard to believe

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Chestnut Health Systems (Belleville, IL)
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***THIS REVIEW IS FOR THE PSYCHIATRIC AREA OF THIS FACILITY*** The receptionist is extremely rude. I live about 1.5 hours from this facility. I took my son in for the first time, and the psychiatrist prescribed him a medicine that he hadn't tried before. I did notice a positive change in him, which is great. But I call the number they gave me and the phone just rings until I get disconnected. He had an appointment today with his therapist, so I went over there to talk to them about it. The receptionist just told me "Well, that's what you have to do." I was speaking and she started talking to someone else that walked up...about getting them an appointment. I walked out. It's been 2 months and I haven't been able to talk to anyone about getting him in.

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Treatments

  • 
                                            Inpatient or Residential Mental Health Treatment
    Inpatient or Residential Mental Health Treatment
    Inpatient Mental Health | Mental Health
    Inpatient or residential mental health treatment. Inpatient treatment is the most intensive level of treatment, offering 24-hour care in a secure unit of a treatment facility or hospital. Residential treatment is a step down from inpatient treatment. While there is structure and some monitoring to treatment, the big difference between residential and inpatient treatment involves the setting in which it is carried out. While inpatient treatment is typically carried out in a treatment facility or hospital, residential treatment is usually carried out in more of a home-like environment.
    342 Reviews
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