The director (stephanie)at this facility is rude and dismissive to the patients here. Recently she almost killed my mother by telling her she had a common cold when really my mother's c02 levels were to high and she has rhino virus! My mother had to call an ambulance for herself! They need to fire stephanie!
It's my understanding this is a mental health facility. The responsibilities of a mental health facility would be different than a nursing home providing care for physical/ medical needs. The staff have been rude and unprofessional towards family members supporting the patient. They have not listened, but interrupted family members who are volunteering their time to help the patient. I would not recommend this facility.