I’ve had a couple excellent therapists here, but they leave Brien for practices where they’re given full-time hours or better pay. Can’t blame them, but I wish Brien could retain these professionals. As a result, continuity of care is challenging and transitioning to new clinicians has yet to go smoothly. The CSP staff was excellent until she got a new job, and now that department is one person who told me she was too busy to provide supports. The medical records person dropped my request; I didn’t find out until months later after calling various times to ask why my records had not been sent. The programs and groups are good, but an ableist approach towards attendance restricts access to these for people with disabilities. I’m ambivalent about the psychiatric support.
BEWARE! I attempted to contact someone multiple times to enroll in therapy. I was told I was put on a waiting list and months passed with no response, called multiple times before finally reaching someone again and was told they had no idea who I was. This place is terrible and I never even was able to get myself in to see someone...what would happen if someone really needed help? They wouldn't get it!!!! Do yourself a favor and find somewhere else if your looking for therapy!
First therapist showed up an hour late, told me CBT would help me, which he specialized in. But then he refered me to someone else. She was not late and very helpful but did not specialize in CBT and was made to refer me to the guy who I guess connects patients with therapists? Basically this guy was never available when I called him and after a few weeks, my family finally got me in. Who did this guy place me with? Not someone who specializes in CBT. It’s like, what the hell were the last two therapists writing as I spoke and for what? I basically had to start from scratch with each of these people which really damaged my mental state further. And the therapist they connected me to? She clearly didn’t want to do her job with me, wasting my already brief session by doing things like disappearing to photocopy stuff among other things like talking about herself. I told her I wanted CBT so she just told me to join the group therapy session which met at a time and place I could not attend. So I just stopped making appointments. They were not helping me. It was a huge waste of time and left me feeling completely skeptical of therapy and mental health services. I’m not sure what alternatives are available for those with little to no income, but I can confidently say that this place is likely to leave you feeling crazier than before. :-(
Terrible place. The therapists are okay. The psychiatrists have made multiple mistakes with my medications and then acted like it was my fault. If you slip in your recovery they will yell at you and treat you like a piece of garbage. I plan on finding another place to take care of my psychiatric needs asap. Do yourself a favor and don't even bother getting set up here