Came here and the stuff I got had flaws!! Didn’t notice til I got home.. so disappointed cause the price was already high.. a skirt had a broken zipper , a top had stains on it.. not sure if I’ll come back again cause I was excited to check it out again since it had been awhile and I didn’t have a good experience this time around.
BEWARE I unknowingly bought a pair of fake Tory Burch sandals from here. I bought them when I saw them posted on IG. I called and purchased over the phone. I went to pick them up didn’t think much because I never purchased anything fake before. When I got home after looking at them and seeing “Made in China” the cheap hardware I was upset! I called spoke with a very nice girl she called the manager and I called back a little later to see what the manager was going to do because they didn’t know they were fake. I looked at the receipt that had a hand written note that said sales final. When I called back I was told that they could give me a store credit. Excuse me you sold me fake shoes and now I only get a credit I wanted the shoes I thought I purchased not a store credit! What a joke please go to plato’s down the street!
I am grateful I had the pleasure to speak via phone call with Ericka this evening when I ordered my two orders. She has EXCELLENT customer service that needs to be commended. You can be sure that I will continue to do business with Clothes Mentor Chandler for years to come - if they hire people like Ericka.Ericka needs to be a trainer - train new staff on how to speak to customers & make them feel happy about making a purchase! Thank you Ericka - you rock sister girl!!! Veronica Cobbs Sincerely, Veronica Cobbs
Giving two stars bc the clothing items are sometimes damaged. I get it’s used so price accordingly. A used dress is about $20 in the store and it’s usually out of date.. they will basically sell target brands for around $2 cheaper than new. Most of the clothes remind me of a typical suburban republican woman’s attire.